Valued WBU Customers
To Any of Our Customers who recently obtained one or more of our 2 Plug Suet Feeder(s) (Item #1021A) from our store.
Due to a small number of recently reported issues with the 2 Plug Suet Feeder, in an abundance of caution and concern for the safety of birds, Wild Birds Unlimited has made the decision to voluntarily remove this product from the market.
Wild Birds Unlimited takes reports of any possible bird injury seriously. While no feeder is 100% risk free and the number of reported issues for this feeder is relatively low, we feel it is prudent to remove this particular feeder from the market. We appreciate the trust you place in us. This is the first WBU removal from the market of a feeder in our 40 year history. The well-being of wildlife is important to us and taking this step aligns with our Mission, Vision and Values.
We wanted to reach out immediately to make you aware and ask you to immediately return your feeder(s) to our store: WBU Canton 41816 Ford Rd Canton MI 48187 734-983-9130.
We can arrange for a refund, exchange, store credit, whatever form works for each customer.
We sincerely apologize for this inconvenience and will work with you to make this right.
Thank you for your understanding and attention in this matter.